Date Published: 10/23/2012

Description: Dealing with generational differences and personalities, understanding changing expectations from boss to boss, and learning how to deal with stressful situations can be overwhelming. Learn how to deal with difficult people in the workplace with professionalism and respect. Presenters will guide participants through many common situations, offering useful insight to professionals from all kinds of offices.

Date Published: 7/1/2012

Description: Throughout their shared history, states and tribes have worked to create and maintain a balance of authority. Cultural differences and competing interests, complicated by evolving interpretations of federal law, have made this a challenging endeavor at times.

Date Published: 6/5/2012

Description: 2012 marks the 225th anniversary of the U.S. Constitution. Its content and intent might be debated daily, but the document remains a strong, steady force in the nation's governance. This webinar will provide some historical context and discuss the major changes and attacks it has survived in the last two-and-a-quarter centuries.

Date Published: 6/1/2012

Description: To preserve the historic beauty of these "temples of democracy," while upgrading them to accommodate modern needs, states have formed committees and commissions and have developed funding streams.

Date Published: 4/1/2012

Description: State lawmakers, members of Congress and travelers are increasingly concerned about the TSA's use of body scans and pat-down searches to screen passengers. While primarily a federal issue, states legislatures have introduced measures to address security procedures in their states.

Date Published: 2/1/2012

Description: Ethics training educates legislators and staff on ethics laws and rules and demonstrates to the public that these officials realize that ethical behavior is integral to holding their trust. Now that ethics training is so prevalent, how can states ensure it is the best it can be?

Date Published: 9/1/2011

Description: Privatization is one option state legislators have to make government less expensive yet more responsive to citizens.

Date Published: 11/1/2010

Description: Ombudsmen, appointed by an agency or state legislature, represent the interests of the public by investigating citizen complaints.

Date Published: 11/1/2009

Description: Under an agreement with the U.S. Department of Homeland Security, some state and local law enforcement agencies now help with immigration enforcement.

Date Published: 2/1/2008

Description: Help for legislative staff to draft effective legislation that is designed to reduce health disparities, specifically cardiovascular disease, in communities of color.